Contact Us2022-03-02T18:55:10+00:00

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What is the minimum booking period?2025-10-30T14:56:21+00:00

Rentals are available for as little as three hours up to yearly. Multi-day packages and weekend specials are also available.

Do you offer extras with rentals?2025-10-30T14:54:59+00:00

Yes, we offer add-ons such as luxury packages and premium delivery options (champagne, custom décor, etc.).

What happens if the car breaks down?2025-10-30T14:54:15+00:00

In the unlikely event of a breakdown, contact us right away. We’ll assist with towing or replacement arrangements.

What should I do if I’m in an accident?2025-10-30T14:53:18+00:00

Contact us immediately and report the incident to your insurance provider. A full accident report must be filed.

Can more than one person drive the rental?2025-10-30T14:51:06+00:00

Yes, but additional drivers must be approved in advance and provide valid license and insurance.

Are pets allowed?2025-10-30T14:49:28+00:00

To maintain the cleanliness of our vehicles, pets are not allowed unless prior approval is given.

Is smoking allowed in the vehicles?2025-10-30T14:48:33+00:00

No. Smoking of any kind is strictly prohibited. A cleaning fee will apply if smoke odor or residue is detected.

Can I use the car for events like weddings or photoshoots?2025-10-30T14:48:05+00:00

Absolutely. Our vehicles are perfect for special events, celebrations, and luxury experiences. Please let us know in advance if you plan to use the vehicle for photoshoots or events.

Can I drive the vehicle out of state?2025-10-30T14:47:14+00:00

Rentals are intended for local use only unless written approval is given in advance.

Is there a mileage limit?2025-10-30T14:46:38+00:00

Yes, rentals come with a set daily mileage allowance. Additional miles will incur a per-mile fee. Your allowance will be clearly outlined before booking.

Do you offer delivery?2025-10-30T14:44:53+00:00

Yes, we offer door-to-door delivery, including airport pickups. Delivery fees do apply depending on distance.

Where can I pick up my rental?2025-10-30T14:44:34+00:00

Vehicles can be picked up at our designated location, or delivered to you for an additional charge for your added convenience.

What is your cancellation policy?2025-10-30T14:43:51+00:00

Cancellations made one week before your booking will receive a full refund. Any cancellations made less than one week before the rental start date may result in a partial refund or credit toward a future booking.

Here is the refund breakdown:

  • 1 week – 100% Refund
  • 2-4 days – 50% Refund
  • 1 day – 0% Refund
What forms of payment do you accept?2025-10-30T14:36:08+00:00

We accept major credit and debit cards. Cash, Venmo, Cash App, Paypal, and Zelle may also be accepted for deposits.

Is a security deposit required?2025-10-30T14:35:43+00:00

Yes, a refundable security deposit is required for every rental. The amount depends on the vehicle and will be returned once the car is inspected after your rental.

How do I book a vehicle?2025-10-30T14:34:47+00:00

Reservations can be made directly through our website or by contacting us via phone or email.

What is the minimum age requirement?2025-10-30T14:34:22+00:00

Renters must be at least 25 years old to book with Royale Ridez.

What do I need to rent a car with Royale Ridez?2025-10-30T14:34:30+00:00

You’ll need a valid driver’s license, proof of insurance or approval for use of Royale Ridez insurance, and a security deposit. All rentals must be booked under the name of the person who will be driving.

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